Van access at our Household Recycling Centres

* Notice - Wednesday 7th November 2018 - 12.30pm *

The technical difficulties we were experiencing with our telephone lines this morning have now been resolved. You can contact the Van Booking Centre on 0203 567 3915 to pre-book a van slot. 

Thank you for your patience and co-operation.

 

Bringing waste in a van or large trailer

Since 10 July 2017 changes have been made to how waste is brought into site in a van and you will now need to pre-book a slot before your visit. We see a large number of vans visiting our Household Recycling Centres every week. By introducing a booking system we are able to work with residents and businesses, who have large amounts of waste, to encourage more recycling across the city.
In addition, the booking system will allow us to manage queues at our busier times, reducing the time you have to wait to dispose of your waste.

Please note, trailers greater than in size 1.83m x 1.22m (6' x 4') will need to book in ahead of visit to the site.

You can pre-book your visit by calling the van booking centre on 0203 567 3915

The booking centre is open Monday to Friday between 8am - 4pm. Please note that the booking centre is not open on bank holidays or at weekends. 

A £75 booking fee applies per visit for business waste. The booking fee will not apply to residents bringing in waste.

When you call as a resident to pre-book your slot you will be given a time slot within the following times:

April - October

  • Monday to Friday - 10am – 6pm
  • Saturday and Sunday - 8am – 4pm

November - March

  • Monday to Friday - 10am – 5pm
  • Saturday and Sunday - 8am – 4pm

Please note: there are certain types of waste that will not be accepted including asbestos, trade waste and business waste. Residents are able to book slots at any of our five HRC sites provided they meet the criteria which is explained when booking.

When you call as a business to pre-book your slot, you will be given a slot within the following times:

April - October

  • Monday to Friday 8am – 10am & 5pm – 7pm

November - March

  • Monday to Friday 8am – 10am & 5pm - 6pm

Please note: Tree trunks, asbestos and large amounts of rubble, soil, plaster, will not be accepted. No business waste will be accepted at weekends. Business waste is accepted at our Tyseley site only.

 

PDF
Veolia UK | Van access at our Household Recycling Centres (2.92 MB)

 

For more general information please call our 24 hour recorded information line 0121 379 8010.  Or email us directly at birminghamhrc@veolia.co.uk

FAQs

If I have a minibus/campervan/people carrier fitted with the seats will I need to book in? 
There is no plan to change the current process for minibuses/campervans/people carriers, we allow them to access the HRC sites without following the booking system. This is providing the minibuses/campervans/people carriers are not stripped of the interior fittings and being used as a van.

If I have a high top van which exceeds 2.1 metres, which site can I visit?
The Tyseley HRC site does not have height restrictions as our other sites across Birmingham do, so Tyseley HRC site is the best site to visit if you have concerns about the height of your vehicle.

What identification do I need to bring with me?
The driver of the van will require a full UK driving license (if you don't have a photo ID card, please bring your paper license and passport as proof) to be shown on entry. A council tax letter or utility bill will need to be provided by the waste producer as evidence of Birmingham residency.