​Emergency Response membership scheme

​Emergency Response membership scheme


Subscribing to Emergency Response today will put our trained spill teams, specialist tankers, chemists and equipment instantly at your disposal.

We'll take control of your crisis

Our full range of resources, backed by 20 years of clean up experience, is just one phone call away, giving you complete peace of mind.

Key features of the subscriber service

  • 24 hour freephone access to our manned call centre
  • Comprehensive incident control from initial call through to disposal
  • Full mainland UK coverage
  • Specialised emergency vehicles
  • Specialised spill control and clean-up equipment
  • Incident co-ordinators
  • Transport co-ordinators
  • Dangerous goods safety advisors
  • On call chemists
  • Legislation updates
  • Site remediation and aftercare

Minimise the risks

As part of your subscription, we offer a comprehensive site audit to identify possible risks when dealing with hazardous, high risk processes and make recommendations on safer practices.

Environmentally sound recycling and waste managment

We can take care of every last detail. We will supply an appropriate collection vehicle and take any waste resulting from an incident to our licensed storage and disposal facilities.

Highest industry standards

The Emergency Response membership scheme is accredited to the highest standard with UK Spill, which is supported by the Environment Agency England & Wales, the Scottish Environment Protection Agency, the Environment and Heritage Service in Northern Ireland and the Maritime and Coastguard Agency.

Call us today on 0800 783 8020 or email emergencyresponse@veolia.co.uk to find out how we could help you in an emergency.