Resident satisfaction with Veolia and the Council’s street cleansing and bin collections is on the rise.
An independent survey showed that 80 per cent of respondents were happy with refuse collections – up eight per cent over two years.
Local people also gave the thumbs up to street cleansing, with a significant increase from 67 per cent to 73 per cent since 2018/19.
The council also achieved a high rating of 81 per cent for its recycling collections, up from 76 per cent two years ago, while satisfaction levels for its bulky waste service rose by a massive 14 per cent over two years to 70 per cent.
The 2020-21 Resident Satisfaction Survey of 1,100 residents was carried out on behalf of the council’s waste management contractor, Veolia.
Cllr Seema Chandwani, Cabinet Member for Transformation and Public Realm Investment, said: “It’s great that our residents think we are doing a good job delivering these vital services.
“I’m really encouraged they have seen the huge strides we are making to create a clean and tidy borough, especially during such a difficult year.
“Staff have worked tirelessly to collect bins and keep the streets clean throughout the pandemic, so I’m really pleased their dedication has been recognised.”
Veolia's Senior Contracts Manager, Paul Peters, said: "These results are a testament to the hard work and dedication of our staff following an incredibly challenging year where our services have been impacted by COVID and we have undertaken a complete reroute of our collection operations.
“We have worked closely with our partners in Haringey Council to tackle and overcome these challenges and we thank residents for their patience, understanding and appreciation of our workforce during these testing times."
Meanwhile, a new strategy to help deliver a cleaner Haringey was unveiled by the council last week.
Measures in the plan will focus on preventing problems before they occur, a firm stance on enforcement and a series of information campaigns to better enable communities to improve neighbourhoods, including reporting problems when they arise.
Cllr Chandwani added: “We know that a clean and tidy borough is a priority for our residents and businesses.
“As this survey shows, we are already delivering better services, but it is clear we need a robust plan to tackle problem areas and take enforcement action against residents who dump rubbish and blight our neighbourhoods.
“We are stepping up with new technology, have increased the size of our teams and made considerable investment to achieve a cleaner borough.”
Residents can report environmental concerns on the go using the Our Haringey app.
Once you download the app you can take a photo of a problem and send to the team directly responsible for fixing it.
Alternatively, you can report a wide range of problems by signing up for the My Account or via the Report It pages on the website.