### **Getting independent advice**

If you prefer, you can get independent advice from a local advice agency, see below for some examples. Advice agencies have extensive experience in dealing with a range of debt problems and will be able to advise you on your rights and the benefits you're entitled to.

#### **OFGEM Contact Information**

General enquiries: [0808 223 1133](<tel:0808 223 1133 >)

<https://www.ofgem.gov.uk/about-us/get-in-touch/contact-us>

#### **Citizens Advice**

Check your local directory for the address &amp; telephone number

<https://www.citizensadvice.org.uk/>

#### **Community Legal Advice**

0345 345 4345

<http://www.communitylegaladvice.org.uk/>

#### **National Debtline**

0808 808 4000

[**https://nationaldebtline.org/**](https://nationaldebtline.org/)

#### **StepChange Debt Charity**

0800 138 1111

<https://www.stepchange.org/>