Local Authorities can be faced with a complex array of options when developing waste strategies. Veolia’s integrated services offer a coherent, sustainable way to manage waste safely now and in the future.
Backed by over 20 years' experience, our approach works. Many of our Local Authority customers across the UK have improved their collection services, increased recycling rates and established advanced Materials Recovery Facilities (MRFs), Energy Recovery Facilities (ERFs) and composting facilities that will serve their communities well for many years to come.
We begin by gaining an understanding of an Authority’s geographical and demographic make-up as well as its current performance and short and long-term goals. We then work with our clients to develop a solution which applies the principles of the Waste Hierarchy to offer efficient, value for money services and state-of-the-art infrastructure.
Through strict benchmarking we compare our performance standards and processes with other Local Authorities across a wide range of indicators, ensuring consistent improvement and informing all our stakeholders about our progress.
We’ve found that successful strategies must be backed by clear, sympathetic, professional communication with residents.
We invite participation through consultations and focus groups. We take our message directly to the public with doorstepping campaigns, themed roadshows and school visits; and reinforce our activities with direct mail, advertising, promotions and dedicated websites.
These methods help us to keep residents informed, increase participation in recycling schemes and share our own enthusiasm and pride in the services we provide.