City of Westminster

A unique 24 hours a day, seven days a week service for Westminster 

Keeping a 24 hour city clean is a 24 hour job, as a result, we operate a unique 24 hours a day, seven days a week service to ensure the city is clean and tidy for our millions of residents, commuters and tourists that past through the city each day.

We are responsible for clearing over 200,000 tonnes of waste that the City's residents and visitors generate and we sweep a total of 8,400KM of street each week.


    In Westminster we are currently recycling 19%. Thank you for recycling! At Veolia we're constantly trialing innovative ways we can increase our recycling rates across London.

In a separate contract with the Greater London Authority we are responsible for services to Parliament Square and Trafalgar Square.


Click here to find out more about recycling within the City of Westminster.

Refuse and Recycling

Residents can use their black recycling boxes or clear recycling bag to recycle items such as paper, card, plastics, glass and metals. For full information on what can and can't be recycled, please follow the link to Westminster Council Website.

Items that cannot be recycled should be placed out for collection in securely tied black sacks.


Street Cleansing

We sweep a total of 8,400 kilometres of streets in Westminster each week; 365 days a year, keeping the streets clean at all times. Busy streets such as Oxford Street and around Picadilly Circus are swept two or three times a day and at night to ensure that the highest standards of cleanliness are met. We operate a 'village' approach to street cleansing in Westminster. Teams work and focus on specific areas. Each village has a strategically-located base for our staff to operate from. We currently operate from 11 depots located across the City of Westminster.


Special Events

We are involved in numerous special and extraordinary events throughout the year. These include the street cleansing before and after New Year's Eve, The London Marathon, The Notting Hill Carnival and World Pride, as well as sporting parades, marches and demonstrations and major one-off events such as the Royal Wedding and the Queen's Golden and Diamond Jubilee celebrations.


Staff Ambassadors

We firmly believe that all of our staff are ambassadors for Veolia and our clients and we encourage them to be engaged with the communities in which they operate and provide guidance, directions and advice to tourists if they are asked for help.