Case Studies

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At Veolia we are always striving to deliver innovative ways to turn waste into a resource for our customers throughout the UK. Click below for some examples of our great work in action.

Hale Village


Hale Village is a modern housing and community development beside the River Lea in Tottenham Hale, London. The Village consists of over 2,000 eco-friendly homes as well as commercial retail space, church, community centre, health centre and a crèche. The development includes 560 new affordable homes, social family rent and below market rate rent for Key Workers. There are also 583 private homes and 1,200 student homes.

The challenge

Hale Village Properties wanted each home to achieve the standard for Code Level 4 Sustainable Homes. The standard required each property to be more energy efficient than homes built to 2006 Building Regulations. This required a centralised district heating system that could use renewable technologies to supply heat and hot water, reduce carbon emissions and offer environmental benefits.
 

The solution

To meet Hale Village Properties targets Veolia designed a biomass district heating scheme that uses processed life expired wood pellets as carbon neutral fuel to meet all the hot water and heating needs of the homes attached to the scheme. Heating is provided from a central energy centre that utilises biomass boilers and is distributed to the buildings via an underground distribution network which is operated and maintained by Veolia on a 24/7 basis.

The scheme ensures the provision of carbon neutral heating and hot water that meets the Code for Sustainable Homes and London Climate Change zone requirements. As a result CO2 emissions are negated compared with fossil fuel energy provision.

 

The results

Veolia provides complete technical support that guarantees service delivery and includes risk transfer. This ensures residents get the heating and hot water they need from a renewable source which is also cost effective.

Cuts CO2 emissions by 2640 tonnes per year

Renewable heating >2000 homes

Supplies community and commercial buildings


Veolia provides complete technical support that guarantees service delivery and includes risk transfer. This ensures residents get the heating and hot water they need from a renewable source which is also cost effective.

 

We were impressed with the way Veolia kept us involved in all aspects of the development of the supply agreements and commercial structure. The high level of customer care they have demonstrated has created a level of trust that issues will be resolved quickly and efficiently.”

Nigel Fletcher, Finance Director, Lee Valley Estates