## Commercial enquiries 



 

 

 

 

 To get in touch directly, you can:

 Fill out the form below   
Call us on [0203 567 8174](tel:)  
Email us directly at [BusinessWater@veolia.co.uk](mailto:)

**Or contact us by post at this address:**  
Veolia Water Projects Limited  
PO Box 3920  
Swindon  
SN5 1BW

In an emergency or outside of office hours call [03451 482 909](tel:)



 

 

 

 

 

 





 



 Complaint Process Procedure

 Here at Veolia we aim to provide the highest standard of service to our customers, however we understand that sometimes things can go wrong. If you wish to make a complaint you can do so by doing the following:

  
**To contact us please visit the link below to complete the form**  
<https://www.veolia.co.uk/services/tidworth-water-services/resident-enquiries>

  
Or call us on **03451 482909**

Email us directly at [**Tidworth.billing@veolia.com**](mailto:)

  
Or Contact us by post at this address:

**Veolia Water Projects Limited**

**PO Box 3920**

**Swindon**

**SN5 1BW**

  
We will acknowledge your complaint within 24 hrs and will resolve within 10 working days but we aim to resolve your complaint as soon as possible.

  
We will always work to identify the root cause of a problem to try and eliminate such problems occurring again in the future. If your complaint is still unresolved, you can contact [Consumer Council for Water](https://www.ccw.org.uk/advice-and-support/make-a-complaint/).



 

 

 

 

 

 





 



 

 



 

 

 





 

 

 

 





**Please complete the form below:**



 

 

 



 You must have JavaScript enabled to use this form.

 ### Your details

 First Name  

 





 Last name  

 







 

 Company  

 





 E-mail address  

 







 

 Job Title  

 





 Phone Number  

 







 

 

 

  



 ### Your message

 Subject of your message  

 

 

 Message 

 

 

 

   I agree to receive communications from Veolia UK about products and services. 

 

 

   I agree to receive SMS from Veolia UK about products and services. 

 

 

   

  

 

 

By completing this form, you give your consent to the collection and use of the personal data that concern you.  
 [Read all the disclaimer.](https://www.veolia.co.uk/privacy-policy)