Veolia Sheffield UK | Performance Figures

Performance Figures

Find out more about our performance in Sheffield, the amount of waste we have collected, how much we recycled and how much energy we produced.

How well are we managing your waste?

Veolia is working in partnership with Sheffield City Council to create a better environment for residents in the city. It is very important that we monitor our operations carefully to ensure we are providing a good service to you. We work to high service standards and we have to meet strict environmental guidelines.

In order to monitor our standards we measure how we have performed in key service areas: 

  • how much waste we have collected
  • how well we have collected it e.g. how many collections have we missed
  • what happens after we have collected it

 

Key Performance Indicators

2017

2018

% of household waste arising sent for recycling

30.78%

30.01%

% of household waste arising sent for energy

69.22%  

69.99%

Number of collections missed per 100,000 collections of household waste 

    66

   100

Kilograms of domestic household waste collected per head of population (pop 525,800)

 232kg

 200kg

% of bins collected right first time

99.66%

99.17%

% of waste sent to landfill

 0.70%

 0.02%

Call Centre Performance

2017

2018

Volume of calls

108,223

142,559

% of calls answered within an an average of 20 seconds

    85%

    85%

 

The UK leader in environmental solutions, Veolia provides a comprehensive range of waste, water and energy management services.
We will provide a safe and supportive environment for all our employees and strive for outstanding health and safety performance.