Contact the Sheffield District Energy Team

Getting in touch with the Sheffield District Energy Team

Customer service team

For queries about your connection, future connections, engineering and maintenance support or energy supply:

Phone: 0114 228 3680 during office hours
Email: [email protected]

For out of hours engineering and maintenance support

Phone: 0114 228 3716/3717 
 

Accounts and billing

If you have a query regarding your invoice please contact the accounts department on:

Phone: 0844 477 2010 (press option 1) during office hours (8.30am to 5.30pm)
Email: [email protected]
 

Make a connection

If you would like to know more about connecting to the District Energy Network please complete the contact form or call us on 0114 228 3680.

Connecting a building to the District Energy Network is simple. Follow our 5 step process.
District Energy offers many other benefits making this an energy source that exceeds the performance of others in a multitude of ways. So what are the benefits associated with a connection to the District Energy Network?