Contact the District Energy Team

Customer service team

For queries about your connection, future connections, engineering and maintenance support or energy supply:

Phone: 0114 228 3680 during office hours
Email: [email protected]

For out of hours engineering and maintenance support

Phone: 0114 228 3716/3717 

Accounts and billing

If you have a query regarding your invoice please contact the accounts department on:

Phone: 0844 477 2010 (press option 1) during office hours (8.30am to 5.30pm)
Email: [email protected]

Make a connection

If you would like to know more about connecting to the District Energy Network please complete the contact form or call us on 0114 228 3680.

Connecting a building to the District Energy Network is simple. Follow our 5 step process.
District Energy offers many other benefits making this an energy source that exceeds the performance of others in a multitude of ways. So what are the benefits associated with a connection to the District Energy Network?