Book your garden waste collection online

Arranging for a weekly garden waste collection is now easier than ever through a new online garden waste portal.

Veolia, working in partnership with the council, has recently launched the new online portal where keen gardeners can sign up now by simply entering their details. Once subscribed, garden waste is collected once a week and transported to a composting facility to be turned into an organic soil improver.

The service costs around a £1 per week, and customers can also choose to benefit from a reduced price linked to paying by Direct Debit.

Cllr Mark Flewitt, cabinet member for public protection, said: “Many residents are preparing their gardens for the summer periods and with these works comes large quantities of garden waste, varying from grass cuttings to hedge trimmings, so there is a clear need for this service. This also links with our green recycling ambition for the borough in our 2050 theme of Pride and Joy – taking pride in our borough.

“The improved online portal makes it quick and simple for residents to register and make a payment. We are aware not all residents like to pay this way, and so we have a dedicated customer service team on hand who can assist residents throughout the process.”

Keith McGurk, Regional Director for Veolia, said: “Let us continue making your gardening life easier by subscribing to our garden waste collection service via our online portal this year. Picked up from your doorstep, your garden waste can be composted and turned into something useful for other gardens."

To book a collection, visit our new portal.

To find out more about the updated online service, please visit our Garden Waste pages or call Veolia on 0203 5676955.