Garden waste collections

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In partnership with Southend-on-Sea Borough Council, we can collect your garden waste for a fee.

Recycling your garden waste has never been easier. For a fee, you will be provided with a wheeled bin, which we will empty weekly. Your garden waste will then be taken to a local site in Essex, where it will be turned into compost.

If you need more information, please read our answers to Frequently Asked Questions here before contacting us.

How do I sign up or renew my subscription?

If you would like to join the garden waste collection service or renew your subscription, please visit our portal on the link below or phone 0203 567 6955.

Please note that printed permits are no longer issued. Instead, Veolia uses on-board technology in our vehicles to identify customer addresses.

How much does it cost?

For around a pound a week we will empty your wheeled garden waste bin weekly.

The service costs £54.91 a year if you pay by credit/ debit card, cheque or postal order (payable to Veolia). We also offer the service at a reduced rate of £45.78 if you pay by Direct Debit. New customers will also be charged a one-off payment of £30.60 for the cost of the bin.

All subscriptions are valid for 12 months from the date of registering for the service. Direct Debits are automatically renewed each year.

Alternatively you can buy Veolia’s compostable sacks via our online portal or from several outlets across the borough. A roll of ten sacks costs £6.90.

When will I receive my new bin?

Due to the high number of subscriptions we are currently dealing with, we are not able to supply new customers with the usual green garden waste bins. We will provide you with a temporary bin within five working days - however at peak times this may rise to 10 working days - and you can start using it as soon as it arrives. 

This temporary bin will enable you to present as much garden waste as you would normally have with a regular one. In the case we have to deliver a smaller bin, we would supply you with garden waste sacks (to present next to your bin) so that you can present as much waste as you would have with a regular bin. 

We will replace the temporary bin with a regular green garden waste bin as soon as we can.

Thank you for your continued support.

How does it work?

Your garden waste collection day is the same as your normal collection day. Please put everything out by 7 am and remember that collection times may vary from week to week.

What can and can’t I put in my garden waste bin?
What happens to my waste?

You can download our brochure here.

Garden waste leaflet 2019 (1.33 MB)

Have you ever thought about home composting?  This is a great way to help the environment! Composting is nature’s way of recycling.   Composting at home reduces the need to transport your waste by carbon emitting lorries, and you can use the compost you make on your own garden! For more information please click here

We’ve also included some hints and tips on reducing your food waste in the 'Recycle for Southend' section of the website.