Household Recycling Centres (HRCs)
re-opened Tuesday 5 May 2020
The sites are open for Telford and Wrekin residents, this is to help manage the number of visitors to the site and give priorty to Telford and Wrekin residents. Please be aware you may be asked to show proof of your Telford and Wrekin address when visiting the site so please bring this with you. Journeys to HRCs must only be undertaken if needed. We ask that you make the most of your kerbside collection services to dispose of recycling and waste and store any larger items until the HRCs services return to normal.
If residents can temporarily store their waste/recycling in a way that doesn't pose a risk to their health, they must do so.
Veolia will be operating with the following rules. There are also specific site rules for each site which will be displayed on site. Please ensure you are familiar with the guidance and follow the advice of the operatives on the ground as they are there to help you.
Updates on queueing times will be shared on our social media channels – visit Telford & Wrekin Council on Facebook and Twitter, be prepared to queue for long periods of time to access the sites, please be patient.
Rules in place will include
We are following Government and industry guidance and have worked with Telford & Wrekin Council to agree the best approach based on local conditions and within agreed safety guidelines. Safety is our first priority and all site users are expected to follow these rules:
- Anyone who is self-isolating or has COVID-19 symptoms MUST NOT visit an HRC site
- Priority will be given to Telford and Wrekin residents - proof of address will be required for spot checking purposes
- A strict limit to the number of vehicles allowed on site at any one time.
- As a rule, only one person will be allowed to get out to unload whilst on site
- Depending on the size of your vehicle, you may require an e-permit to visit our HRCs. This also applies to vehicles with trailers. More information here .
- No trade or commercial waste will be accepted
- Chemicals will not be accepted. They will need to be stored safely at home until we are able to safely process them. We will publicise when we are able to accept these materials
- The public must respect the strict 2-metre rule both from staff and other site users
- Veolia staff will be unable to assist with unloading vehicles
- Pedestrians walking in with waste will not be permitted
Staff from Telford & Wrekin Council's traffic management team will be on site to help and staff from Veolia will be at the gates and inside to guide residents during their visit. Please listen and follow their instructions; they are there to help you and make sure you stay safe and complete your trip in as quick a time as possible.
Please remember the extra rules and guidelines in place will inevitably cause delays and we ask you to be patient. Our staff are working hard in difficult circumstances to keep the sites operating and we ask you to treat them with respect at all times.
Veolia takes their responsibilty for your health and safety and that of their staff very seriously. Operatives are following Government and industry guidance on personal hygiene and you are urged to do the same by using hand sanitiser and washing your hands on your return home.
Telford and Wrekin HRCs cannot legally accept business or trade waste, e.g waste from a builder or other tradesman carrying out work to a house he does not live in, waste from a landlord of a property, or someone offering to clear any rubbish from a house which isn't their own.
We remind you to please think carefully before you decide to visit the site, only use the site if you need to.
Please see the maps below of the HRCs so you can plan how to dispose of your recycling and waste prior to leaving home.
Find out more about the Household Waste Recycling Centres (HRC) in Telford and Wrekin
Household Recycling Centres (HRCs) offer people the opportunity to bring their household waste to a collection point, from where it can be taken away to be recycled. Telford and Wrekin has two HRCs: Hortonwood 50, and, Halesfield 1. Please scroll down for site details.
To take part in a survey to tell us about your recent HRC experience please click here. Thank you.
Both Hortonwood 50, and, Halesfield 1 are open 9am-5pm, 7 days per week, 362 days of the year; they are only closed on Christmas Day, Boxing Day and New Year’s Day. Please note that the recycling centres at Ketley and at Granville are now permanently closed - the changes to the HRC service which took place in 2016 deliver an improved service to residents, including being open 770 extra hours a year.
There are over 30 different household items that can be brought to the recycling centres, from cookers to cartons, and toys to TVs, including any extra items that people might not be able to fit into their purple top bin (plastic, cans, glass) or blue bag (paper and card).
Please note that the HRCs cannot accept food waste.
Our HRCs have helpful staff available to advise you on where to put your items, unfortunately staff cannot help unload at the moment due to Covid-19 social distancing rules. To ensure that everyone’s visit is as easy and swift as possible, please sort your waste into the various recycling categories before visiting your HRC.
Asbestos - cannot currently be brought to site, due to the Covid-19 distancing rules.
If you are bringing asbestos you must phone in advance, please see below for site contact details. Anyone bringing their household waste to an HRC in a trailer or commercial type vehicle must have an entry permit (see link below for e-permit details).
You will need a valid e-permit to visit our HRC's when using a hire vehicle. Please check what vehicles are allowed to visit our HRC sites before hiring your vehicle, certain vehicles are not allowed to access our HRCs, and will be turned away, even if you have already hired it. See link below for info.
Trade waste cannot be accepted at any of the household recycling centres.
View the queue
You can view a live video of the entrance to the HRCs before you set out, this allows you to save your time by avoiding the queues. See the “View the Queue” link below. Please note that HRCs can be particularly busy during weekends and bank holidays, so if it’s possible for you to use the sites outside of these times, we advise you do so.