Veolia works in partnership with Telford & Wrekin Council to manage its waste and recycling service.
The service puts the emphasis on improving the service for residents and delivering savings to the Council. During the contract the service will improve the level of recycling and divert waste from landfill with a projected increase in recycling from its current rate of 43 per cent to 59 per cent, once all the proposed investment and operational improvements are in place.
Veolia will took over the services in two phases, starting with the kerbside collection of recyclables and treatment of recyclable and non recyclable waste from April 2014. In October 2016 Veolia took on the management of the Household Recycling Centres and began the diversion of waste from landfill. Then in April 2019 the remaining services including the kerbside collection of green and non recyclable waste will be managed by Veolia. And finally in September 2019 residents were introduced to a new weekly food waste recycling service.
As part of the contract, a new integrated waste management facility was constructed. This included a new purpose built Community Recycling Centre on a site at Hortonwood 60.