With the changes to the water market, which came in to effect on 1 April 2017, most businesses and organisations in England can now choose which company they want to supply their retail water services.
This means that businesses in Tidworth are free to choose their water retailer. A water retailer will provide billing and customer services to businesses and other organisations. Veolia is a registered water retailer and will be providing retail water services to businesses in Tidworth.
What does this mean for business customers in Tidworth?
Change of Account Management for Business Customers
From the 1 st April 2017, all your billing and customer services will be delivered by our existing Retail team, which is based in Dunfermline. They can be contacted on 0203 567 8174 or at [email protected].
Choice of Retailer
It is your choice to maintain your account with our Retail team. From the 1 st April 2017 businesses and other non-household customers are now able to choose their water retailer.
Veolia's local Tidworth Water team will continue to provide your water and wastewater services. In an emergency please contact 03451 482 909 and choose the appropriate option.