Assisted Collection

The Assisted Collection Service is provided for householders who are unable to take their bin to the kerbside because of disability or ill health.

Special arrangements are made for the collection teams to collect your bins from where they are stored outside your property for collection, and return them after they have been emptied.

How to apply for an assisted collection

Option 1: Download and complete the forms.

Assisted Collection Request Form (90.5 KB)
Assisted Collection Policy (94.96 KB)

Your completed form should be returned to:

Waste Management
Floor 5
Howden House
1 Union St
S1 2SH

Option 2: Fill in the online form for assisted collections.

Option 3: Call us on: 0114 273 4567 and we will send you the form to fill in. If you foresee any difficulties in completing the form, please inform the call centre agent at the time of your call, so alternative arrangements can be made.

Whichever option you choose to apply you will be informed of our decision by letter. If you have qualified you will receive a full assisted collection service five days after receipt of your confirmation letter.

Bulky items, furniture and household appliances can be taken to one of Sheffield's five Household Waste Recycling Centres or a collection can be arranged for certain items from your property.