The Veolia team is working hard to maintain our front line services for both our residential and commercial customers at this time.
However, given the current on-going situation, please bear in mind the additional traffic that we are experiencing at this time may mean you wait a little longer than normal.
To help us to most efficiently handle your enquiry, please select from the most relevant option below.
The Customer Hub is a dedicated customer service portal, allowing you to stay connected to your account no matter when, or where.
Please find more information below, for:
We are unable to support individual requests for data
We have strict data control measures as a result of data protection laws, this means that we are unable to share information of this nature relating to our customer's and infrastructure.
There are a number of publically facing reports that we produce that might contain some of the information that you are looking for, please follow the links below for further information.
We are unable to respond to individual requests to support charities
Veolia currently holds two charity partnerships. Our focus lies with these charities for both fundraising and awareness-raising at the moment.
Veolia is happy to arrange site visits, however, these would be administered via your local website and not this central form.
Please follow the link below, to contact the relevant website in your area.