Veolia UK | District Heating Networks

District Heating

Low carbon, sustainable and affordable
heating delivered through Veolia District Heating

Local authorities, retail, education and housing customers are increasingly looking for ways to provide sustainable and affordable heating. Our district heating systems ensure you can promise those customers a low carbon solution that meets environmental regulations - and saves on connection, operation and maintenance costs.

How we can help

Veolia’s district and community heating schemes supply heating and hot water to individual customers via a central Energy Centre that is located on-site. Each property or business has a Heating Interface Unit (HIU) installed, which enables them to personally control the heat and hot water they use.

Our district heating schemes work on a continually circulating hot water system so there’s no need to supply gas to feed individual buildings. With no fuel, no individual boilers, no odours or noise, it’s a cleaner way of living that significantly reduces carbon emissions and your customer’s impact on the environment. It also enables businesses to avoid the Climate Change Levy. The equipment used to transfer the heat from the network takes less than 25% of the space of a conventional boiler plant, freeing up valuable space that can be put to more profitable use.

Our district and community heating schemes provide:

  • Excellent customer service including customer relations management, billing and metering
  • Energy Centre and equipment maintained by skilled engineers and technicians
  • A standing charge that includes HIU maintenance and a biennial equipment service
  • Automated meter reading for accurate monthly bills


How do we create value for you?

Veolia has a proven track record in delivering reliable, efficient and quality-assured heating schemes. We work with housing associations, property developers, property managers and end users to provide the highest levels of customer service.

We offer an all-inclusive service from the Energy Centre to individual premises, including monitoring the network and having service engineers on call 24 hours a day. It takes the hassle out of operating and maintaining plant and equipment. In the hands of our skilled experts, you can rest assured that your heating scheme will remain safe, reliable and meet all your obligations to provide sustainable and affordable heating and hot water. All of which will make your proposal more attractive to your customers.


... and discover how our proven track record in delivering reliable, efficient and quality-assured heating schemes can benefit your development


If you are a resident in a development serviced by one of our District Heating Schemes, please follow this link.

High efficiency, low carbon heating

Comparable prices to conventional gas systems

Guaranteed continuous supply of heating and hot water on demand