Recycling, waste & environmental services for residents


The Veolia team is working hard to maintain our front line services for both our residential and commercial customers at this time.

However, given the current on-going situation, please bear in mind the additional traffic that we are experiencing at this time may mean you wait a little longer than normal.

A message from Gavin Graveson, Executive Vice-President Veolia UK and Ireland regarding Coronavirus (COVID-19).

Residential enquiries

If you are a local resident who resides in an area served by one of our contracts, please visit your local authority website, alternatively select your local area from the options below.



Veolia UK _ Alton Proposed Facility

The three existing Energy Recovery Facilities in Hampshire, successfully operated by Veolia in Portsmouth, Marchwood and Chineham, are full. More capacity is needed to treat residual waste that can't be recycled.

> Visit the Alton Website to find out more


Since 1993, we have helped to deal with Birmingham's waste, maximising recycling and recovering energy.

Visit the Birmingham website


Veolia  operates a number of facilities in Essex including landfill sites and materials recovery facilities as well as the county's recycling centres for household waste. We also offer a range of other services including kerbside waste collection services, street cleansing and grounds maintenance.

Visit the Essex Website


Our partnership in Hampshire, Project Integra, has the highest landfill diversion rate in the UK.

Visit the Hampshire Website


Veolia have been working in partnership with Haringey Council to provide street cleansing, recycling and waste services for residents in the borough for the past three years and the recycling rate in Haringey has successfully been increased to more than 35%.

Visit the Haringey Website


In July 2011, Veolia was awarded a contract by Hertfordshire County Council.

> Visit the Hertfordshire Website


Veolia signed a 25-year Private Finance Initiative (PFI) contract with Leeds City Council for residual municipal waste treatment and energy recovery in November 2012. 

> Visit the Leeds website


A world-class service for a world-class city.

> Visit the London Website

Merseyside & Halton

We work in partnership with Merseyside Recycling and Waste Authority to update and operate their waste and recycling facilities.

> Visit the Merseyside & Halton Website


Since 2006 we have been helping the Nottinghamshire Authorities to manage household waste sustainably.

> Visit the Nottinghamshire Website


We work with Sheffield City Council to collect, recycle and recover energy from the city's waste.

> Visit the Sheffield Website


In 2007 we were awarded a 27 year contract to improve waste and recycling services in Shropshire.

> Visit the Shropshire Website


Veolia has been awarded a fifteen and a half year contract by Southend-on-Sea Borough Council.  We are committed to delivering a first-class service to residents and businesses and providing the best possible value for council tax-payers’ money.  

> Visit the Southend website


We provide recycling and waste management services in Southwark.

> Visit the Southwark Website

South Downs

In South Downs we deliver an integrated waste management service.

> Visit the South Downs Website


We're working with Stafford Borough Council on a ten-year municipal waste and recycling collection contract to increase recycling, reduce contamination and help improve the local environment.

> Visit the Staffordshire Website

Telford and Wrekin

Veolia has been selected to manage waste and recycling services in Telford & Wrekin. The contract puts the emphasis on improving the service for residents and delivering savings to the Council. The service will improve the level of recycling and divert waste from landfill with a projected increase in recycling from its current rate of 43 per cent to 59 per cent, once all the proposed investment and operational improvements are in place.

Visit the Telford & Wrekin Website


The maintenance and repair of water mains, service pipes, drains and sewers is undertaken by our own local technicians and contractors.

Visit the Tidworth pages

Tower Hamlets

Veolia has been working in partnership with Tower Hamlets council to provide street cleansing, recycling and waste services for residents in the borough for the past nine years.

Visit the Tower Hamlets pages