Emergency Response

emergency response team

An overview of our Emergency Response service

If you're faced with a chemical spill or environmental emergency, you need to act fast. Our emergency response service will get an experienced cleanup crew to the scene, so they can minimise risk and deal with the incident as quickly as possible.

If you have an emergency, call us on 0800 626 274 (24/7, 365 days a year)

How we can help

In a chemical or environmental emergency, every minute counts. This is not only vital to managing your risk and maintaining credibility; your customers will expect you to have rigorous contingency plans in place.

We can provide a guaranteed response to incidents 24 hours a day, 365 days a year. Our freephone number gives you priority access to our call centre that is manned 24 hours a day. They can then deploy our dedicated response teams, technical staff and specialised equipment from our extensive resources and vehicles that are on standby at 6 strategically-placed depots throughout the country.

Our emergency response teams are qualified to deal with all type of incidents from chemical and hazardous materials to fuel and oil spills or contaminated land. Plus we have professional clean-up crews to neutralise incidents and empty drains and gulleys. So you can meet all your legal obligations by minimising the risk to the public, your employees and the environment, and avoid the risk of prosecution.

How do we create value for you?

Whether incidents occur on or off-site, in transit or in the loading bay, our subscription-based service gives you a tried-and-tested solution to incidents anywhere in the UK. We provide all of our rates up front with no hidden extras, making it easier for you to budget for incidents.

Emergency Response offers an impressive range of tailored solutions during critical situations. These will minimise financial losses and environmental impact while giving you peace of mind that you’re complying with the law.

Our Emergency Response services cover:

  • Chemical and hazmat incidents

  • Road traffic collisions

  • Fuel and oil spills

  • Release to inland waterways

  • Removal of blood and clinical waste

  • Removal of fly tipped waste including asbestos

  • Decontamination and remediation of contaminated sites

  • Animal carcass removal

  • Fire and Flood

Useful Documents


Find out more about how we can support your business.

Our experts are always on hand to deal with your request.