Nvirobot - Terms of Usage & Privacy Policy

Terms of Usage

Use of Nvirobot is subject to the laws of England and Wales. Any dispute which may arise between the parties concerning the information associated with the Nvirobot skill shall be determined by the English Courts and the parties hereby submit to the exclusive jurisdiction of the English Courts for such purposes.

The information and any commentary provided by the Nvirobot skill is provided free of charge for information purposes only. Whilst every reasonable effort has been made to ensure the information and commentary are accurate and up to date, no responsibility for its accuracy and correctness, or for any consequences of relying on it, is assumed by Veolia Environmental Services (UK) plc. The information and commentary does not, and is not intended to, amount to advice to any person on a specific matter. Any reliance you may place on the information provided by the Nvirobot skill is entirely at your own risk and you agree that you have no right of recourse against Veolia Environmental Services (UK) plc.

Privacy Policy

In order to provide you with information regarding your local waste and recycling services, Nvirobot collects the physical address from your device (or account settings). Under certain circumstances, this can be considered personal data. We collect this data to ensure that you are within Nvirobot's current geographic coverage, and to ensure the information we provide is accurate. Your data will only ever be shared with Mando Group Ltd, a third party developer, which acts as a data processor on Veolia's instruction. Alexa may also process your personal data as part of your use of Nvirobot. Their privacy notice can be found here.

When you enable this skill, Amazon asks you to consent to the Nvirobot skill using your device's address. Your address will be held against every interaction with Nvirobot for three years. After three years, your address will automatically be condensed into only a postcode, from which you are not identifiable.

Under data protection laws, you have the right to ask us for your personal information that we hold and process about you. This is known as a subject access request. You also have a number of other rights over your personal data. To exercise your rights, or to find out more about how we handle your personal data please contact our Data Protection Team via [email protected].

The controller is Veolia UK & Ireland (Registered head office: 8th Floor, 210 Pentonville Road, London , N1 9JY).