Potable (Drinking) Water Services

Potable Drinking Water

 

The maintenance and repair of water mains, service pipes, drains and sewers is undertaken by our own local technicians and contractors.

 

To view the full range of services and information relating to network operations and customer initiatives please click on the links below:
 

PDF
Our guarantee to you (313.14 KB)
PDF
Water Customers Complaints Procedure (233.26 KB)

What to do if you have a leaking pipe

If a water pipe on your property is leaking, you must repair it as soon as possible. In addition to wasting water, if you have a water meter, a leaking pipe will cost you money.

For guidance and advice on what to do if you spot a leak at home, read our leaks on a supply pipe leaflet:
 

PDF
Leaks on a supply pipe (678.37 KB)

Water Quality Information

Veolia Water Projects is committed to providing its customers with the very highest water quality standards. We are proud to publish our Water Quality Results so if you would like to view this information please click on the link below or phone us if you would like a hard copy:

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Tidworth: Water Quality Report 2017 (325.58 KB)

What service would you like?

Tidworth Customers

If you're a Tidworth customer and you have an Operational or Billing enquiry, call: 08451 482 909*
Mon-Fri, 8:30am to 4:30pm.

*A 24 hour emergency service operates outside of these hours. Calls may be monitored or recorded for training purposes. 
 

Tidworth Email

Billing Enquiries
Operational Enquiries
Developer Services Enquiries
 

Tidworth Postal Address

Veolia Water Projects Limited
PO Box 3920
Swindon
SN5 1BW

The maintenance and repair of water mains, service pipes, drains and sewers is undertaken by our own local technicians and contractors.