We are asking the public and our teams to be SiteKind.
It’s our way to make sure every one of our people is treated with the kindness and respect we all deserve at work.
In 2025, we recorded 490 cases of abuse toward our employees, which included 38 physical attacks. This is not okay.
Whether they are out in the streets collecting recycling and waste, keeping town centres clean or running our public recycling sites, our teams are working hard to deliver vital services for the community.
What is SiteKind?
SiteKind has launched across Veolia contracts to support frontline teams across the UK
SiteKind is:
Being as accommodating as possible
Treating each other with kindness and respect
Being patient while we work
SiteKind isn't:
Being verbally or physically abusive
Putting others at risk on roads or on our sites
Revving engines and honking horns
Show your support by posting your appreciation with the hashtag, #SiteKind and tag @VeoliaUK or simply show your appreciation for our teams with a smile and a wave.
Greenwich SiteKind Launch
West Berkshire SiteKind Launch
South Downs SiteKind Launch
Solihull SiteKind Launch
Hear from our Risk and Assurance Officer
“We know the majority of the public and our residents are kind and courteous to our people and recognise the good work they do. Unfortunately, there is a minority that feel like they can verbally and physically abuse our people and it is something we are keen to raise awareness of and stand shoulder to shoulder with our teams to say this is not acceptable and we will take action to stop it.”
RICHARD HULLAND
Chief Risk and Assurance Officer
