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At Veolia we are always striving to deliver innovative ways to turn waste into a resource for our customers throughout the UK. Click below for some examples of our great work in action.

Newlon Housing Trust – Cannon Road

Newlon Housing Trust is a ‘not-for-profit’ Community Benefit Society and a charitable housing association which owns/manages around 8,000 affordable homes, primarily in North and East London, with many more in development. These homes include affordable tenures and provide housing for people nominated from local authority waiting lists, specialised accommodation for Key Workers and Shared Ownership homes. The Cannon Road development is part of the wider regeneration of North Tottenham, London.

The Challenge

To provide the community with guaranteed energy provision that also reduces overall carbon footprint and energy costs.

The Solution

Working with Newlon, Veolia manages delivery of low carbon energy, through district heating for the residents in the Cannon Road
development in Haringey. The service covers supply of affordable heat to the homes located in four modern blocks and a 22-storey tower, together with a new 420-pupil school serving reception and primary school children.

The homes are provided with individually metered heating and hot water from the energy centre and residents receive their
heat for radiators and hot water from a connection to the heating network across the development. The energy is transferred to each property through a Heat Interface Unit which takes the place of a gas boiler and a control panel which allows residents to programme their heating and hot water for when it is needed.

Under the contract Veolia manages the energy delivery to the residents which ensures the apartments are energy efficient and comply with the latest guidelines for sustainable homes. Veolia also manages a seamless billing system which enables the energy centre operators to interact with the customer through a messaging facility.

The Results

Saves 453 tonnes CO2 per annum

Achieves Approved Document Target Emissions

40% improvement on the Building Regulations 2010 requirements

  • Exceeds the 25% carbon reduction target in the London Plan
  • Guarantees affordable heat for the community
  • Year round 24/7 support for residents

By managing energy efficient heating and hot water from the new Combined Heat and Power (CHP) based scheme, it will deliver low carbon energy and save around 6,000 tonnes of CO2 emissions.


“New homes with affordable energy are essential to support our communities. By delivering their home energy needs using district heating, we can ensure they benefit from improved comfort and lower costs. At the same time this produces sustainable power, lowers demand on the National Grid and reduces carbon emissions, and moves us a step closer to being a smart city.”

Newlon Housing Trust