Veolia UK _ Pizza Hut Restaurants case study header

Pizza Hut Restaurants

Commercial Waste Collection

Growing from a single outlet in America in 1958 to over 16,000 restaurants and 350,000 team members in more than 100 countries, Pizza Hut is one of the world’s largest restaurant groups. The UK Restaurant Estate has over 250 locations.


The challenge

Pizza Hut Restaurants want to achieve 100% landfill diversion by 2018 and increase recycling rates to position themselves as a sustainability leader amongst their peers. Heavy bins were also causing manual handling health and safety issues on sites as well as being over contractually agreed limits.

The solution

To meet Pizza Hut Restaurants aims, Veolia undertook an extensive waste composition analysis which revealed that up to 60% of the general waste stream was food.

To address this problem, Veolia implemented food waste services across Pizza Hut Restaurants UK estate comprising over 250 locations.

The service rollout was supported by a dedicated Mobilisation team, with input from Pizza Hut Restaurants and covered an extensive communications campaign to ensure that sites were fully informed of the new approach. Internal containers and signage were provided to ensure the service was clear for staff.

The reduction in general waste volumes enabled Veolia to remove some general waste containers and reduce collection frequencies, resulting in reduced costs for Pizza Hut Restaurants. Veolia was also able to reduce the cost of each container lift due to the new services, resulting in further cost-savings.

Value delivered

Recycling rates have been increased and continuous site-by-site analysis has now helped Pizza Hut Restaurants to gain the full benefit of food waste management.

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