Waste Water (Sewerage) Services

 

The maintenance and repair of water mains, service pipes, drains and sewers is undertaken by our own local technicians and contractors.

To view the full range of services and information relating to network operations and customer initiatives please click on the links below:
 
PDF
Our guarantee to you (313.14 KB)
PDF
Water Customers Complaints Procedure (233.26 KB)

Adoption of private sewers

In October 2011, water and wastewater companies took on the responsibility to maintain all sewers and lateral drains connected to their sewer network, which were previously owned by you. This means we are now responsible for the pipe work from your property to the main sewer network, but not those within your property. For more information read our Adoption of private sewers leaflet:
 

PDF
Adoption of private sewers (803.18 KB)
 

What service would you like?

Tidworth Customers

If you're a Tidworth customer and you have an Operational or Billing enquiry, call: 08451 482 909*
Mon-Fri, 8:30am to 4:30pm.

*A 24 hour emergency service operates outside of these hours. Calls may be monitored or recorded for training purposes. 
 

Tidworth Email

Billing Enquiries
Operational Enquiries
Developer Services Enquiries
 

Tidworth Postal Address

Veolia Water Projects Limited
PO Box 3920
Swindon
SN5 1BW

The maintenance and repair of water mains, service pipes, drains and sewers is undertaken by our own local technicians and contractors.