The maintenance and repair of water mains, service pipes, drains and sewers is undertaken by our own local technicians and contractors.
Adoption of private sewers
In October 2011, water and wastewater companies took on the responsibility to maintain all sewers and lateral drains connected to their sewer network, which were previously owned by you. This means we are now responsible for the pipe work from your property to the main sewer network, but not those within your property. For more information read our Adoption of private sewers leaflet:
What service would you like?
If you're a Tidworth customer and you have an Operational or Billing enquiry, call: 08451 482 909*
Mon-Fri, 8:30am to 4:30pm.
*A 24 hour emergency service operates outside of these hours. Calls may be monitored or recorded for training purposes.
Tidworth Postal Address
Veolia Water Projects Limited
PO Box 3920